ABSTRACT
The present study examines the evolution, impact, and emerging trends in mobile banking research from 2010 to 2024, using VOS viewer version 1.6.20 software and data from dimension.ai. A total of 1,482 documents were reviewed, with 921 meeting citation thresholds, showcasing the significant contributions of influential authors such as Zhou (2010) and Alalwan (2017). The analysis identifies foundational studies and highlights research areas like consumer behavior, technological adoption, and security advancements as pivotal to the field. Journals such as the International Journal of Bank Marketing and Computers in Human Behavior emerged as key platforms, reflecting their critical role in disseminating impactful research. Citation analysis reveals a robust network of interlinked studies, emphasizing collaborative contributions from leading institutions, including Swansea University and the University of Jyväskylä. While the findings underscore significant academic achievements, limitations such as reliance on citation metrics and database-specific publications highlight the need for broader data inclusion and qualitative assessments.This study provides valuable insights into mobile banking’s academic trajectory, offering guidance for future research on emerging technologies like AI and block chain, as well as cross-disciplinary collaboration. It also emphasizes the importance of addressing consumer-centric challenges and technological innovations to enhance adoption and satisfaction. By uncovering past contributions and mapping future trends, this research contributes to advancing the understanding of mobile banking systems and their role in shaping financial ecosystems.

ABSTRACT
Arunachal Pradesh has a long international boundary. It shares boundaries with Bhutan in the West; China in the North and; Myanmar in the East. Infact, the state has vast potential for Cross-Border trade. In addition, it can become a hotspot for the economic development of the state and India as a whole. The result of SWOC analysis in the present study revealed that Sarli Cross Border Trade Centre is favorable as it has positive figure. The degree of favorability is (+) 01. Interestingly, the SWOC analysis unveiled that that Taksing Informal Cross-Border Trade Centre is also favorable as it has a positive figure too. It is favorable for India to the extent of (+) 04 given under the present total conditions. Further, the result of SWOC analysis or ‘V’ of the Study Centres (Sarli and Taksing) shows a Positive result, i.e., (+) 05. It implies that Sarli and Taksing Informal cross-border trade Centres does collectively stand favorable for India. With this background, the present study makes an attempt to analyze SWOC analysis on Sarli and Taksing Informal Cross-Border Trade Centres.

ABSTRACT
As the challenges facing the Indonesian National Armed Forces are increasingly complex, operational capabilities are needed to address these challenges. Air Squadron 32, as a unit under the auspices of the Indonesian National Armed Forces Air Force, is required to carry out all tasks, missions, and operations well. The purpose of this study is to describe and analyze the implementation of human resource management in the operations of Air Squadron 32, as well as the factors that encourage and hinder the implementation of human resource management in the operations of Air Squadron 32, in Presidential Regulation of the Republic of Indonesia Number 99 of 2020 concerning Vaccine Procurement and Vaccination Implementation in the Context of Overcoming the Coronavirus Disease 2019 (Covid-19) Pandemic. The method used is qualitative, with data collection techniques through observation, interviews, and documentation. In this study, the informants were the Commander of Air Squadron 32, Kasiops, Danflightops B, and Dan Flightops C. Information in this study is from Air Squadron 32 personnel with authority in operations and personnel management. The analysis used interactive data analysis. The results of this study indicate that one of the obstacles encountered during the pandemic was the absence of personnel due to exposure or quarantine, hindering operations. Human resource management is necessary to optimize operational results. Implementing human resource management has a positive impact. To achieve optimal results, policies related to human resource management must be implemented effectively and efficiently. Factors that hinder and encourage implementing human resource management include the competency, capabilities, and quantity of available personnel.

ABSTRACT
To determine how succession-planning practices influences employee performance in South Sudan’s Ministry of Public Service, a setting that is simultaneously grappling with imminent retirement waves and the need to safeguard institutional knowledge. A mixed descriptive-correlational design combined quantitative surveys with qualitative follow-ups. Stratified random sampling produced 303 targeted respondents (75 recent retirees; 228 current employees); 286 usable questionnaires yielded a 94.4 % response rate. A five-section Likert instrument (Cronbach’s α = 0.843 – 0.892) captured succession-planning practices and performance indicators. Descriptive statistics profiled both constructs, Pearson correlation assessed their association, and simple linear regression tested predictive power. Qualitative comments from open-ended items were thematically analysed to enrich interpretation. Succession planning was judged moderately effective (overall mean = 3.80, SD = 1.10), excelling in successor identification (mean = 3.92) and training (3.89) but weaker on employee involvement (3.69) and communication (3.75). Employee performance was rated high (mean = 4.06, SD = 0.96), with strongest scores on continuous improvement (4.11) and meeting expectations (4.10). Correlation analysis indicated a strong positive link (r = 0.574, p < 0.001). Regression results showed that succession-planning progress explains 32.9 % of performance variance. Thus, a one-unit rise in succession-planning effectiveness predicts a 0.659-unit increase in employee performance. Qualitative feedback echoed these findings, citing clearer career pathways, mentoring from retirees, and transparent replacement charts as performance catalysts. The study extends Human Capital and Social Learning theories by quantifying how structured, participatory succession systems translate into measurable performance gains in an emergent public-sector context. Policymakers can use the results to embed mandatory succession framewo

ABSTRACT
The purpose of this study was to examine the impact of performance monitoring on employee performance in public universities in Kenya. The Control Theory was used in this study. The study employed a positivist research philosophy and a descriptive cross-sectional design. Out of the 35 chartered public universities, 11 chartered public universities with a total population of 4,351 respondents from the total population were used. A sample of 107 respondents was selected from 11 chartered public universities in Kenya using Nassiuma (2000). The data was collected using a questionnaire and analyzed using descriptive and inferential statistics. The results show a significant positive correlation between performance monitoring and employee performance. The study found that employees generally have positive sentiments towards the performance monitoring processes, with high mean scores indicating agreement with statements related to clarity, feedback, and support. The regression analysis revealed that performance monitoring explains 58.1% of the variance in employee performance. The study provides valuable insights for policymakers, university administrators, and human resource managers on the importance of performance monitoring in enhancing employee performance. The findings suggest that effective performance monitoring is crucial for improving employee outcomes and driving organizational success. The study recommends that organizations develop and implement comprehensive performance monitoring systems, prioritize employee development, and foster a culture of transparency and openness.

ABSTRACT
This study examines the influence of entrepreneurial marketing and customer orientation on the competitive advantage of Bank Ekonomi Rakyat (BPR) in East Java, Indonesia, amid a VUCA (Volatility, Uncertainty, Complexity, Ambiguity) environment. Based on the Demand-Based View (DBV) theory, this study examines how customer needs and value creation shape marketing performance and competitive advantage. This study uses a quantitative approach, surveying 193 BPR employees under the supervision of OJK Kediri. The results reveal that entrepreneurial marketing significantly influences competitive advantage through innovation capabilities. Similarly, customer orientation, as indicated by product-service fit, customer preference, satisfaction, and retention, plays a vital role in building a strong competitive position, with product-service alignment emerging as a dominant contributor. Hypothesis testing confirms that entrepreneurial marketing and customer orientation positively and significantly influence competitive advantage. This study underlines the importance of innovation and market response in enhancing customer loyalty, operational efficiency, and service uniqueness. The findings contribute to marketing science by emphasizing the strategic role of entrepreneurial and customer-centric behaviors in micro banking performance. This study offers actionable insights in formulating adaptive strategies that meet the needs of the MSME market and drive sustainable growth through emotional connections and local value integration. This research supports the DBV perspective, reinforcing that organizations aligned with customer demands are more likely to achieve and sustain superior performance in a dynamic market environment.

ABSTRACT
Commercial banks move financial resources from surplus unit to deficit unit to facilitate the economic activities in any economy across the globe including sub-Saharan Africa. However, literature has shown that the lending activities of commercial banks in the SSA region are limited due to macroeconomic instability and weak institutional quality which is peculiar to developing economies. Therefore, this study aimed at examining the effects of macroeconomic factors, institutional quality and the interactive effect of institutional quality and macroeconomic factors on bank lending behaviour in sub-Saharan Africa. The specific objectives of this study were to: (i) examine the effects of macroeconomic factors (money supply, interest rate, exchange rate) on bank lending behaviour in Sub-Saharan Africa; (ii) investigate the effect of institutional quality on bank lending behaviour in Sub-Saharan Africa; and (iii) evaluate the effect of interactive effect of institutional quality and macroeconomic factors on bank lending behaviour in Sub-Saharan Africa. The research design employed was ex post facto, and the population of the study consisted of 49 Sub-Sahara African countries. Purposive sampling technique was used to select 14 Sub-Sahara African countries with biggest banking sectors in terms of total assets. Secondary data were obtained from World Development Indicators and World Governance Indicators between 1996 and 2023. The Generalized method of moments (GMM) model was employed as the estimation technique. Findings were that: (i) macroeconomic factors (money supply with (β = 0.083; p-value = 0.000); interest rate with (β = 0.211; p-value = 0.000); and exchange rate with (β = 0.001; p-value = 0.000)) have significant and positive effects on bank lending behaviour; (ii) institutional quality index with (β = -0.135; p-value = 0.513) has a negative insignificant effect on bank lending behaviour; and (iii) interactive term (institutional quality*macroeconomic factors with