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Original Research Article
ABSTRACT
Employees ability to carry out their duties can be seen through their performance, so employee performance is significant for the company's success. Another important thing that companies must pay attention to regarding their human resources is the issue of job satisfaction. Job satisfaction is an employee's attitude towards their work, the difference between the rewards received by the employee and what is considered something that should be received. Apart from the sense of job satisfaction felt by employees, the compensation provided by the company is also a factor in improving performance. Based on the urgency of the problem above, this research aims to analyze the influence of transformational leadership and compensation on job satisfaction. The theoretical benefits of this research are expected to contribute to understanding leadership theory in different conditions and situations, which better explains how someone becomes a leader and emphasizes character characteristics and actions adopted to increase compensation and job satisfaction in the organization. This research method uses a quantitative approach. The population in this study were all employees at BPR Malang Raya, totaling 471 employees. Meanwhile, the sampling technique in this research used the Slovin formula with results of 175 employees. The results of the analysis show that transformational leadership positively and significantly affects job satisfaction. The research above states that compensation positively and significantly affects job satisfaction. Transformational leadership can direct subordinates to do something to achieve satisfaction in professional development and working relationships with superiors and co-workers to create a feeling of happiness about the work produced.
Original Research Article
ABSTRACT
About 83% of lending to the Kenyan mortgage market was carried out by only 8 out of the 39 registered banks as at December 2022. This study sought to establish the influence on focus strategy on Mortgage Performance of banking institutions in Kenya. The study was based on the theories of Porter’s Generic Strategies and Resource-Based View (RBV) of competitive advantage. To achieve the research objective, a sample of 30 commercial banks was studied out of the entire accessible population of 39 banks in the cities of Nairobi, Mombasa, Nakuru, and Kisumu. Questionnaires, with 5-point Likert-scale responses, were administered to the respondents. There were five respondents drawn from the mortgage experts in each bank making a total of 150 respondents with a response rate of 78.7%, that is, 118 achieved. The data gathered was presented using descriptive statistics with mean, for measuring central tendency while standard deviation measured dispersion of the responses, as well as frequencies. Regression results showed that focus strategy explained 28.2% of variation in mortgage performance and had statistically significant and strong positive influence on mortgage performance. Bank size, however, did not have a statistically significant moderating effect on the relationship between focus strategy and mortgage performance, as justified by the interaction term’s p-value of 0.367 that was greater than 0.05. Consequently, the study failed to reject the second null hypotheses. Banks, in the small and medium peer groups, should adopt more focus strategies as opposed to mass-market strategies that are more suited for larger banks.
ABSTRACT
The current research aims to demonstrate the mediating role of customer's experience in enhancing the relationship between banking services provided to the customer's Pleasure in light of environmental variables. The research problem examined the influential relationship between banking services and customer's Pleasure in the presence of the mediating variable customer's experience. A number of hypotheses were formulated, including that there is a correlation with Significant statistical significance between the main and mediating research variables. The research sample was (50) permanent customers in banks in the city of Mosul. The research used the descriptive analytical method. The research reached a number of conclusions, including that customer experience has a major role in strengthening the relationship between banking services and customer pleasure, and integrated banking services would Achieve a customer's Pleasure by meeting his needs and desires.
Original Research Article
Moderating Impact of Managerial Ownership on Intellectual Capital and Value of Listed Deposit Money Banks in Nigeria
EL-Maude, J. G., Bakari, N. B., Zephaniah, L., Bashir, S. U., Danlami, T.
East African Scholars J Econ Bus Manag, 2024; 7(6): 265-273
DOI: 10.36349/easjebm.2024.v07i06.007
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ABSTRACT
This study examined the moderating impact of managerial ownership on intellectual capital and firm’s value of listed deposit money banks in Nigeria. Ex-post facto research design was adopted to define the structure and strategy of the study, while the target population was all the listed deposit money banks in Nigeria as at 31st December, 2022 which were 14 in number. Out of the 14 banks 11 were purposively chosen based on their complete annual reports and accounts over the period of the study (2012-2022). Panel regression analysis was adopted to analyze the collected data. Thus, the study found a direct positive impact of structural capital efficiency, and innovation capital efficiency on the value of the bank. However, human capital efficiency was found to have negative but significant impact on the value of the banks, while capital employed efficiency revealed positive but insignificant direct impact on the value of the selected banks. Furthermore, managerial ownership was found to have positive and significant moderating impact on structural capital efficiency, human capital efficiency and firms’ value, while managerial ownership revealed negative and insignificant moderating impact on innovation capital efficiency and the value of the banks. Therefore, the study concluded that managerial ownership have positive and significant moderating impact on intellectual capital and firms’ value of listed deposit money banks in Nigeria. This signifies that, increase in the number of equity share owns by managers and directors would improve banks investment in intellectual capital, hence enhance banks value. Therefore, this study recommends that; in order for listed deposit money banks in Nigeria to maximize firms’ value through intellectual capital efficiency, the banks should allow managers to acquire equity shares in the banks.
Original Research Article
ABSTRACT
This study was conducted to see the effect of Capital Adequacy Ratio (CAR), Operating Costs to Operating Income (BOPO), Non-Performing Financing (NPF), Financing to Deposit Ratio (FDR), and Net Operating Margin (NOM) on Return on Assets (ROA) at Sharia Commercial Banks. The analysis method used is panel regression, the data used is secondary data from the financial statements of Islamic Commercial Banks for the 2021-2023 period. The results of the analysis stated that CAR, BOPO, NPF, FDR, and NOM have a simultaneous influence on ROA in Sharia Commercial Banks. Partially CAR, NPF, and FDR do not affect ROA. While NOM has a significant positive influence on ROA, on the contrary, BOPO has a significant negative influence on ROA. The results of this study provide important information for bank management in managing these factors to improve financial performance and bank profitability.
Original Research Article
ABSTRACT
The success of insurance companies in general and in Indonesia depends on the performance of the company's executives and board of directors. The aim of this research is to analyze the influence of managerial competence and independent commissioners on the performance of insurance companies in Indonesia. The number of life insurance companies in this research sample was 22 companies from 2018 to 2022, so the total research data was 110. After removing 10 outlier data, the final data analyzed was 100. This research models the relationship between managerial competence, the proportion of independent board of directors and the performance of life insurance companies. The results of this research show that managerial competence and the proportion of independent directors, which are proxies for governance, have a significant and positive relationship to the performance of insurance companies in Indonesia, both partially and simultaneously. Manager competency and corporate governance mechanisms have improved company performance.
Original Research Article
ABSTRACT
Tourism is a pivotal economic sector with significant development potential in Sambas Regency, West Kalimantan. The Aruk Cross-Border Tourism Festival serves as a strategic gateway for attracting foreign tourists to the region. This study aims to identify strategies for developing halal tourism through cross-border tourism at the Sebedang Lake in Sambas Regency. Employing a qualitative approach, data were collected through interviews and observations. The IFAS and EFAS analyses revealed opportunities rated at 2.100 and strengths at 2.179, which surpassed weaknesses rated at 1.089 and threats at 1.250. The recommended development strategy is the Strengths-Opportunities (SO) strategy, which involves leveraging the unique, pristine nature of Sebedang Lake as a tourist attraction, enhancing facilities, obtaining halal certification, and fostering cooperation with stakeholders. These measures can facilitate the transformation of Sebedang Lake into a premier halal tourism destination in Sambas Regency via a cross-border tourism program. The findings of this research are anticipated to significantly contribute to the advancement of halal tourism at Sebedang Lake.