EAS Publisher | Effects of Organizational Trust and Justice on Job Satisfaction and their Consequences on Organizational Citizenship Behavior

Effects of Organizational Trust and Justice on Job Satisfaction and their Consequences on Organizational Citizenship Behavior

DOI : https://doi.org/10.36349/EASJEBM.2020.v03i04.016

PDF

HTML

XML

1092 Downloads 6 Views

This study aims to measure and analyze the effects of organizational trust and organizational justice on Organizational Citizenship Behavior (OCB), mediated by job satisfaction. To gather the data, questionnaires were distributed to all 120 civil servants at the Integrated Service Implementation Unit of Teacher Quality Development Center, Aceh Province, Indonesia, thus using the census technique. Based on the Structural Equation Modeling (SEM) technique, the study found that organizational trust and organizational justice have a positive significant effect on job satisfaction and OCB. Besides, job satisfaction is found to partially mediate the influence of organizational trust and organizational justice on the OCB of the employees. These findings show that any efforts aimed to promote the OCB of employees within the organization; it should be focused on improving employees’ job satisfaction through the enhancements of organizational trust and organizational justice.

TOP EDITORS

Dr. T. Selvankumar
Chief Editor
EAS Journal of Biotechnology and Genetics

Dr. James Kay, PhD
Chief Editor
EAS Journal of Psychology and Behavioural Sciences

Dr. Rejeesh Menon
Chief Editor
EAS Journal of Medicine and Surgery

Dr. S. Jayachandran
Chief Editor
EAS Journal of Dentistry and Oral Medicine

Dr. Md. Habibur Rahman
Chief Editor
EAS Journal of Pharmacy and Pharmacology

Dr. Benard Chemwei, PhD
Chief Editor
East African Scholars Multidisciplinary Bulletin

NFI Joseph Lon
Chief Editor
EAS Journal of Humanities and Cultural Studies

Prof. Dr. Nazir Ahmad Suhail
Chief Editor
East African Scholar Journal of Engineering and Computer Sciences

Dr. Hamid Osman Hamid
Chief Editor
EAS Journals of Radiology and Imaging Technology

Dr. BOUCENNA Mounir
Chief Editor
EAS Journal of Veterinary Medical Science

OPEN ACCESS JOURNALS

Dr. Afroza Begum

Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

BEST AUTHOR

Of The Month

TRACK YOUR ARTICLE

Enter the Manuscript Reference Number (MRN)

Get Details