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Mediated Effect of Organizational Commitment on the Relationship between Job Stress and Perceived Institutional Support on Employee Performance

DOI : https://doi.org/10.36349/EASJEBM.2020.v03i04.010
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The purpose of this study is to determine and analyze the effects of job stress and institutional support on employee commitment and their impacts on employee performance at the Regional Secretariat of Aceh Province, Indonesia. To gather the data, questionnaires were distributed to all staff of the secretariat and analyzed using the Structural Equation Modeling (SEM) technique. The study documented that job stress and institutional support significantly and directly affected employee commitment and employee performance. In addition, the study also recorded that employee commitment mediated significantly the effects of job stress and institutional support on employee performance at the Regional Secretariat of Aceh Province, Indonesia. This empirical evidences suggested that to further improve employee performance; the human resource management of the secretariat should focus on enhancing employee commitment by managing job stress and promoting institutional support.

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Dr. Afroza Begum

Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

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