This study aims to analyze the effect of competence and communication on employee performance through work motivation at the One-Stop Integrated Service Unit in Cipayung Sub-district, East Jakarta. The respondents of this study were 55 employees of the One Door Integrated Service Unit, Cipayung Sub-district, East Jakarta. The sampling technique uses a sample of random sampling techniques and analysis techniques using path analysis.The results showed that competence had a direct positive and significant effect on the performance of employees of the One Door Integrated Service Unit, Cipayung Sub-district, East Jakarta. Competence has no indirect effect on the performance of employees of the One-Stop Integrated Service Unit in Cipayung Sub-district, East Jakarta through work motivation. Communication has a positive and significant direct effect on the performance of employees of the One-Stop Integrated Services Unit in Cipayung Sub-district, East Jakarta. Communication does not affect indirectly on employee performance through work motivation. Work motivation has a positive and significant effect on the performance of employees of the One-Stop Integrated Services Unit in Cipayung Sub-district, East Jakarta. The indirect effect of competence and communication on the performance of employees of the One-Stop Integrated Service Unit of Cipayung Sub-district, East Jakarta through work motivation is smaller than the direct effect. This shows that work motivation does not contribute to competence and communication on employee performance at the One-Stop Integrated Service Unit in Cipayung Sub-district, East Jakarta