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Banking Customer Data Security Protection in the Era of Financial Technology in Indonesia

DOI : https://doi.org/10.36349/easjhcs.2024.v06i03.009
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This research aims to identify and analyze legal protection for the security of banking customer data in the era of financial technology in Indonesia and banking policies and programs for maintaining the security of customer data based on related regulations. The research method used is normative juridical. The results of the research state that the protection of the security of customers' data related to financial technology has been regulated in several statutory regulations starting from Law Number 27 of 2022 concerning Personal Data Protection (PDP Law), Regulation of the Minister of Communication and Information Technology No. 20 of 2016 concerning Legal Protection of Personal Data in Electronic Systems, Bank Indonesia Regulation No. 19/12/PBI/2017 concerning the Implementation of Financial Technology, and Financial Services Authority Regulation POJK No. 1/POJK 07/2013 concerning Consumer Protection in the Financial Services Sector and ITE Law No. 11 of the Year 2008 concerning Information and Electronic Transactions. Meanwhile, banks in Indonesia have policies and programs.

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Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

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