The purpose of this research is to find out and analyze policy implementation along with the driving and inhibiting factors related to WFH for state civil servants during the Covid-19 pandemic based on the Mayor of Malang Circular Letter Number 20 of 2020 concerning the new normal productive and safe covid-19 order for civil servant and regional owned enterprise employees in the public relations section of the Malang City Regional Secretariat. The research location was conducted in the Public Relations Section of the Malang City Regional Secretariat, which is one of the Regional Apparatuses in the Malang City Government. Research results found that WFH policy for state civil servant during the Covid-19 pandemic in the public relations section of the regional secretariat of Malang City is a populist policy. However, the relevance of the policy and its implementation in the field did not comply with the applicable policy. Supporting factors are shown by adequate facilities, and a WhatsApp group for the public relations department makes coordination very easy. At the same time, the inhibiting factors include insufficient staff, the absence of guidelines or SOP, and the absence of a definite set schedule.