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Information Systems Infrastructure and Performance of New Kenya Cooperative Creameries Limited

DOI : https://doi.org/10.36349/easjebm.2022.v05i10.012
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The performance of significant number of organizations face challenges in achieving their organizational objectives due to the ever-changing technology. Some studies have been conducted that have yielding conflicting findings in regard to whether Information Systems impact positively or negatively on performance of business organizations. The aim of this study was to ascertain the effects of Information Systems (IS) on the performance of New KCC. The study was anchored on four theories; Technology Acceptance Model, Technology-Organization Environment, Information System success Model and Resource Based view. This current research utilized descriptive research design. The study used a target population of 200 employees selected from different departments: finance, logistics, human resource, crates section, sales & marketing, production, and ICT departments. This research employed stratified random sampling to obtain a sample size of 60 employees. The drop-and-pick method was utilized to administer the survey questionnaires used during the research at the New KCC. The results indicated that Information Systems infrastructure (β=0.832; p=0.000), significantly influenced performance of the New KCC respectively. In any organization, computer hardware and software are said to be very crucial organizational assets and should be properly managed appropriately. Specifically, infrastructure relating to hardware, software, and networks could greatly enhance the performance of the new KCC. The study recommends that computer hardware and software are thought to be extremely valuable organizational assets that should be used whenever possible hence firms needs to be fully equipped with well-functioning computers.

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Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

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