The purpose of this study is to describe and analyze the implementation of the route permit retribution policy as well as to describe and analyze the factors that support and hinder the performance of the public passenger transport route permit retribution policy in Pasuruan Regency. The research location is at the Pasuruan Regency Transportation Service. The data sources are primary data and secondary data. Data collection techniques used are observation, interviews, documentation and techniques Focus Group Discussion (FGD). And for the data analysis technique in this study uses an interactive analytical technique model with the stages of data collection, condensation, data presentation and conclusions. This study found several performances of the Pasuruan Regency Transportation Service that had not been effective and maximal in managing retribution activities for public passenger transport route permits. This can be seen from the indicators in policy implementation, which include: 1). Communication, namely the clarity of policy orders to policy implementers of a general (strategic) nature, but this clarity has not been realized in managerial and technical operational policies. The intensity of socialization has been carried out by the Pasuruan Regency Transportation Service precisely to the policy targets. Still, there is an element of non-compliance by the target group against policy rules is an obstacle to achieving the retribution target. 2). Resources, namely the limited number of human resources support in the Route In-Transport Section, result in an imbalance between the task load and the comprehensive coverage of the Regency area. The provision of physical facilities and infrastructure is sufficient, but application facilities for route permit services and online-based route permit extension fees are still unavailable.