EAS Publisher | Determinants of Verbal Abuse among Nurses at Aceh Hospital

Determinants of Verbal Abuse among Nurses at Aceh Hospital

DOI : https://doi.org/10.36349/easjnm.2021.v03i06.007

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Verbal abuse experienced by nurses has a significant impact on work, which may reduce worker morale and reduce productivity and quality of work. Several factors influence verbal abuse in nurses, including demographics, workplace stress, leadership style and organizational climate. The purpose of this study was to identify factors that influence the verbal violence of nurses in Aceh government hospitals. A quantitative design based on a cross-sectional approach was used in this study. The sample for this study was 391 based on a simple random sampling technique. The findings of this study indicated that the factors that influence verbal abuse among nurses are aging, work stress, employment status, shifts, and organizational climate.

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Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

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