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Conflict Resolution Strategies among Surgical Team Members in a Nigerian Tertiary Health Institution

DOI : https://doi.org/10.36349/easjnm.2021.v03i04.004

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This study assessed conflict resolution strategies among surgical team of Obafemi Awolowo University Teaching Hospitals Complex Ile-Ife, Nigeria. This study adopted descriptive cross- sectional design. Purposive sampling was adopted to select 155 respondents. Data were collected with a structured questionnaire and were analysed using the SPSS version 25 while descriptive and inferential techniques were used to present the data at a statistically significant level of p > 0.05. Findings revealed that more than 1/3rd of the respondents explore issues with one another, some resolve conflict by negotiating and adopting a “give-and-take” approach to situations, some by meeting the expectations of other team members, few generally argue their case and insist on the merits of their points, while some figure out what needs to be done and they avoid hard feelings by keeping disagreements with other members. The study concluded that conflict occur in the operating theatre and often due to competition, unhealthy rivalry and incursion into another professional role, Inadequate Communication, Excessive Work Stress, etc.

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