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Common Causes for Dissatisfaction of International Patients and Remedial Measures With Respect to Indian Legal System

DOI : https://doi.org/10.36349/easjmb.2021.v04i03.001
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Globalization of healthcare opening up of economy entry of private players into the healthcare sector, has brought in see saw change globally. Many developing nations are fast emerging as global healthcare players to attract International Patients. India is emerging as a leading destination for healthcare procedures / interventions to International Patients with cost effective procedures zero or less waiting time high quality procedures with latest technology and highly skilled professionals that are in comparison with developed nations. However, healthcare sector is dealing with human feelings and humans there will be always dissatisfaction because the patients expectations and want needs may not be attended to by the caregivers of the destination country. In this article a detailed discussion is made out regarding patient’s dissatisfaction at various stages and at various circumstances from the time of admission till the time of discharge, in addition the causes of dissatisfaction, remedial measures, how to satisfy the want needs of the patient are all discussed with appropriate examples. In addition the legal situation and also the laws to attract such discomfort and dissatisfaction of the patients and the remedial measures are also discussed elaborately.

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Dr. Afroza Begum

Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

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