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The Relationship of Clinical Pathway Implementation towards Patient Satisfaction at Dr Wahidin Sudirohusodo Hospital in 2019

DOI : https://doi.org/10.36349/easmb.2019.v02i11.005
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Clinical Pathway is created as a system that can overcome the many variations of services provided to patients even with the same diagnosis. This study aimed to analyze the implementation of Clinical Pathway as a quality control tool for cost constraints in the implementation of national health insurance in Dr. Wahidin Sudirohusodo Hospital. This research was a quantitative study. Data collected through the patient satisfaction survey questionnaire. The sample in this study was 45 patients. The results indicated a significant level of less than 0.05, it was concluded that there is a relationship between the implementation of Clinical Pathway with patient satisfaction

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Dr. Afroza Begum

Lecturer, Dept. of Pharmacology and Therapeutics, Shaheed Monsur Ali Medical College & Hospital, Uttara, Dhaka-1230, Bangladesh

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